How it works

It walks each new user to their first live send — across every tab the setup spans.

It’s a real, working copilot — watch it rescue a stuck trial on the right, or tap the orb to talk.

  • Drops into your onboarding with one line of JS — no backend access
  • Guides on voice, cursor, and screen-share — across your app and the tab they’re stuck in
  • Gets the trial through setup right the first time — without a dev or a call with you
app.userlist.com
Segments · New segment What’sThat is watching
Dormant users Match users where all of these are true
Has created project is false
Signed up is more than 7 days ago
+ Add condition
0 No users match these conditions Trial rescued
W
Hi — I’m What’sThat 👋
Watch me catch a stuck trial about to walk — or tap to talk.
W
What’sThatVoice copilot
Hold Tab to talk — it sees your screen and answers.
It just caught a segment that silently returned zero — the kind of dead end that makes a trial blame the product and leave.
Tap to talk
Live demo — a real stuck-trial rescue. Tap the orb to replay.
01

It drops into your onboarding

One line of JavaScript, like adding a support bubble. The copilot runs in the user’s browser — it doesn’t touch your backend, read your database, or store keys. There’s no engineering project to start a pilot.

02

It guides on voice, cursor, and screen-share

It talks the user through on voice, points its cursor at the exact field, and screen-shares so it sees what they see — crucially, across both your product and the tab where they’re actually stuck: their registrar, their Shopify admin, their HubSpot settings.

03

They get to their first live send

Domain verified, the compliance steps done right the first time, the first real message out the door — without bouncing to a docs page, waiting on a dev, or booking a call with you. The signup who’d have churned at setup activates instead.

Built to be let in

The safety questions, answered before you ask.

Founders say yes because it never touches your backend — it runs in the user’s browser, like a chat widget. There’s nothing to security-review.

A browser widget, not a backend integration

It runs in the end user’s browser. It doesn’t connect to your servers, read your database, or hold credentials.

A snippet review, not a vendor review

Installing it is one line of JavaScript. Your team reviews a snippet — there’s no months-long security procurement to start.

The user’s hands stay on the keyboard

The copilot points and explains; the user clicks. It guides, it doesn’t take over the account.

It halts before anything irreversible

Anything that can’t be undone pauses for the user to confirm. It’s built to fail safe.

Questions

The things founders ask first.

How is this different from Pendo, Intercom, or a product tour?

Tooltips are passive and live only inside your product. But the wall is usually between two tabs — your product and the user’s registrar, Shopify admin, or HubSpot settings. A tooltip can’t reach across that context switch. Voice plus screen-share can.

Our users are technical — won’t they skip it?

Half are, and they do skip it. The other half are ops people who got handed the trial — they’re the ones who ghost at the wall, and they’re exactly who it’s for.

What does it take to install?

One line of JavaScript on your onboarding page. No backend work, no SDK to wire up, no data pipeline.

What if it tells my user something wrong?

It works from the steps and values you approve for your flow — it doesn’t improvise setup advice from general knowledge. When it isn’t sure, it says so and points the user to your docs or your team instead of guessing, and you sign off on its talk-track before any real user hears it.

Where does my users’ data go?

The widget runs in your user’s browser. Voice and screen-share are processed only to guide the step in front of them — not retained beyond the session (unless you ask us to keep session logs for your own review), and never used to train models. It never touches your backend, database, or credentials.

Will it speak in our voice?

We tune its talk-track to your product and your tone during the first days, and you approve it before any real user hears it.

Get the copilot onto your real onboarding. $500/mo, cancel anytime.

Book a 15-min call

A 15-minute call to look at your funnel together. No deck, no hard sell.